Indigenous Praxis Services

Marketplace & E-commerce Operations

Practical help with selling on marketplaces and quick-commerce platforms, from people who manage multi-channel selling for their own brand.

Typical problems we solve

  • Listings with weak titles, missing attributes or poor images
  • Catalogue errors, suppressed listings and slow fixes
  • Confusion about seller account requirements and documents
  • Wanting to reach quick-commerce platforms but not knowing where to start
  • Each channel managed differently, with no single routine
What we can deliver

Service overview

Seller account support

Help preparing documents and completing seller account set-up and settings.

Amazon & Flipkart listings

Creating and improving listings: titles, bullet points, descriptions, attributes and keywords.

Catalogue optimisation

Variations, categories, attributes and error resolution across your catalogue.

Quick-commerce assistance

Guidance and documentation support for applying to quick-commerce platforms.

Operational routines

Checklists and reporting routines for day-to-day marketplace management.

Channel reporting

Consolidated views of sales and ad spend across channels, as agreed.

Our working process

From discovery to handover

The details are agreed in writing in your proposal.

  1. Discovery consultation

    We understand your business, goals, current set-up and constraints.

  2. Written proposal

    A proposal sets out our recommendation, approach and fees.

  3. Scope & deliverables

    Exactly what is and isn't included, agreed before work begins.

  4. Milestones

    The work is divided into stages with target dates.

  5. Your approvals

    You review and approve at each milestone.

  6. Payment terms

    Payment schedule agreed in the proposal.

  7. Handover

    Files, access, documentation and a walkthrough.

  8. Optional ongoing support

    Monthly support or retainer if you need it.

Expected deliverables

What you receive

The deliverables for your project are listed in the written proposal. A typical project includes:

  • Account and catalogue review
  • Prioritised listing improvement plan
  • Optimised listings as scoped
  • Catalogue error fixes as scoped
  • Onboarding document checklist
  • Operating routine and reporting format

Good to know

The limits of this service, stated up front:

  • Marketplace and quick-commerce approvals, category access and brand registrations are decided by the platforms. We cannot guarantee approval.
  • Platform fees, commissions and logistics costs are paid by you under your own seller agreements.
  • We work within each platform's policies and do not offer review manipulation or other prohibited practices.
FAQ

Questions about Marketplace Operations

Can you get us onto a quick-commerce platform?

We can help you prepare and apply, but each platform decides who it lists based on its own criteria. We are clear about this from the start.

Do you manage the seller account day to day?

That can be part of a monthly retainer, with access you control. The exact responsibilities are written into the proposal.

Which marketplaces do you work with?

Mainly Amazon and Flipkart, with assistance for quick-commerce platforms. Tell us your channels and we will confirm what we can support.

Discuss your marketplace operations project.

Tell us what you need. We'll arrange a discovery call and, if we're a good fit, send a written proposal with scope, milestones and fees.